Technical Support
lab2023 – internet technologies can offer you or your organization technical support for the kebab project during implementation of your project. Our aim is to support all developers and companies which use kebab project and need help.
| Offers | Individual | Company | ||
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| Please read above for more information | ||||
| Pricing per year (excl. VAT) | $500/year | $2000/year | ||
| Number of accounts | One Account | Five Accounts | ||
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| Remote Desktop | |
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| Bundled credits by default Ten credits equal one ticket resolution |
100 credits | 500 credits | ||
| Maximum initial response time | 24 hour | 12 hour | ||
Credits and tickets
- Each ticket opening is called a ticket.
- Each opened ticket costs 10 credits
Credits packs
- 10 credits $50(excl. VAT)
- 50 credits $200(excl. VAT)
- 100 credits $350(excl. VAT)
Notes!
- We do not guarantee bug fixing on framework dependencies and third-party libraries such as Propel, Doctrine or TinyMCE, and on used plugins and the project business code.
- We are at UTC/GMT +2 so when you open a ticket we can answer 9am to 7pm turkish time except holidays of the turkish calendar. We do not guarantee but most of our expert also work at night and saturday and sunday.
- 100 credits $350(excl. VAT)